We are here for you
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Please note that “you” and “yours” refers to you as an individual and not to any legal or corporate entity. “We” or “our” refers only to the Company, a company incorporated in Switzerland, which owns and operates this Site.
The collection, processing, and use of your personal data occurs within the limits necessary for the establishment, performance, and management of the purchase contracts in the online shop according to the principles of data avoidance and minimization. In particular:
Information that you provide voluntarily by filling in forms in this Site or by otherwise contacting us through our Site. This includes information provided at the time of subscribing to our services or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with this Site.
If you contact us, we may keep a record of that correspondence.
Details of your visits to this Site, including but not limited to, traffic data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.
In cases where we use external service providers to complete your order, these act in our name within the scope of contract data processing. Transmission of personal data to third parties only occurs if this is necessary to fulfill a contract or for billing purposes or you have consented to this in advance.
We do not sell, trade, rent, or release your personal information to third parties (name, email, address, mailing address, telephone number, etc.) without your consent.
We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.
Because Privacy is so important for us this Site uses Piwik Analytics, a web analytics service of Piwik Inc. (“Piwik”). Piwik Analytics uses so-called “cookies” or text files, which are stored on your computer, making it possible to analyze website traffic by the users. Information generated by cookies with the user details (including your IP address) is not transferred to a Piwik server and will not be stored. Piwik is the leading self-hosted, privacy compliant, decentralized, modern & Free (GPL License) web analytics platform, a building block of the free and open Internet. By using Piwik and configuring a few options, this site ensures that all of your valuable information is private and owned by only us and that our website also, just as importantly, respects our visitors’ privacy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to ensure that services provided, fulfill technical and organizational security measures that are appropriate to protect your personal data, we cannot guarantee the security of your data transmitted to this Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
You may communicate with us by e-mail. E-mail messages sent over the Internet are neither confidential nor secure. They may be viewed by third parties, lost, intercepted or altered. E-mails may be transferred across national borders, even if both sender and recipient are located in the same country. We will not be liable for any damages suffered in connection with the use of e-mails or any other electronic messaging system when communicating with us.
We use data held about you for the following purposes:
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To ensure that content from this Site is presented in the most effective manner for you and your computer (including smartphone or other electronic device).
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our services.
Through your use of this Site, we may also gather certain information about your use of the Site that does not identify you individually. Generally, this information is collected through “traffic data”. We collect and store such information automatically whenever you interact with this Site
We will not disclose your personal data to third parties, except for the following:
To our subsidiaries for the purposed stated here above
If legally required or ordered by an authority or a court
If necessary to protect the interests of Jeffrey helps GmbH or other users.
Jeffrey helps GmbH
Last update in 1 July 2016